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Exchange Policy

What is our Exchange policy?
We love our products and are sure that you will love them too. However, if you are unhappy with any product and wish to exchange it, we'll be happy to do so.
  • For all products, we accept returns made within 7 days from the date of receipt of product after 7 days of delivery complaints regarding exchange cannot be acceptable, either size or quality.
  • The products should be unused and it should be in the same condition you received them; in their original packaging with all tags intact.
  • For Beauty Products, Fragrances, Bags and Watches, returns will be accepted only in case of defects.
  • No exchange or return will be accepted for products sold in Sale including End of Season Sale.
  • In an Exchange or Credit Note Based Order, Coupon Codes are not valid.
How do I return products to Rimyrah?
To initiate return, just follow these simple steps:
  • Call customer care @ +91-9350-121-121 or email us at customercare@rimyrah.com with the order details.
  • Pack the merchandize in the same box with all tags, stickers and original invoice.
  • You will receive a call back from us within 72 Working hours of your request with return details and a Pickup will be arranged if your area pin covers in the serviceable are or else you can send it back to us.
  • Once we receive the shipment, products will be checked for quality at our warehouse and exchange will be accepted only if the products are in proper condition.
  • Once the Exchange has been approved, we will exchange the product as requested. Have you ordered a size too small or too big? No problem, we will replace it for you. Follow the process outlined in the return policy and place a new order on rimyrah.com.
Note : Sale Items cannot be Exchanged or Returned.
What is our refund policy?
We provide Cash back in the form of Credit Note in your Rimyrah Account, So that you can shop anything you like from Rimyrah.Com.
Can I cancel my order?
After placing an order on Rimyrah, if you wish to cancel the order, please email us at customercare@rimyrah.com with the order details or call our customer care @ +91-9350-121-121. As long as your order has not been processed, we can cancel it and refund your amount.
Once the order has been processed, it cannot be cancelled.